Site, Branch & Site Connectivity

Connect every location in your network — from retail shopfronts and micro branches to remote and regional sites — with fully managed wireless connectivity solutions, deployed and supported end to end by VoicePlus.

Waiting weeks for fixed-line installation at a new site costs your business time and productivity. Unreliable connectivity at a remote branch means your people cannot access the systems they need. And managing dozens of routers, SIMs, and IoT devices across multiple locations stretches your IT team thin.

VoicePlus removes these challenges with a single managed service covering 4G/5G industrial routers, Draytek fixed wireless routers, and Telstra Jasper IoT SIM solutions. We handle everything — site assessment, equipment supply, deployment, configuration, remote monitoring, firmware updates, and ongoing support — so your sites stay connected and your IT team stays focused on higher-value work.

Every device and connection is tracked through the VoicePlus Atrium portal, giving you complete visibility over your connectivity assets, service status, and costs across all locations. Combined with our Device Lifecycle Management services, you get full control from deployment through to retirement.

4G/5G & Fixed Wireless Router Connectivity

Site Assessment

Desktop coverage analysis, including mobile tower availability and radio bandwidth assessment — so you know what performance to expect before equipment arrives on site.

Supply & Deployment

We procure the right equipment for your site requirements and coordinate deployment Australia-wide, including interstate, regional, and remote locations. Next-day deployment is available for urgent requirements.

Configuration & Installation

Every router is configured to your network specifications and installed on site. We coordinate directly with your site contacts and handle all logistics including travel and accommodation for remote locations.

Remote Monitoring & Firmware Updates

Once deployed, every device is continuously monitored through the Atrium portal. Firmware updates are managed proactively to maintain security and performance without disrupting your operations.

Device Lifecycle Management

From initial deployment through to retirement, every router is tracked as a managed asset. Replacements, upgrades, and decommissioning are handled as part of your ongoing service — refer to our Device Lifecycle Management services

Details

Asset Control via Atrium

Full visibility of every connectivity device, its location, status, configuration, and cost — all accessible through the VoicePlus Atrium portal

Details

Satellite Enterprise Connectivity

Site Assessment & Requirements Analysis

We evaluate your location, bandwidth requirements, line-of-sight considerations, and integration needs before recommending the right Satellite configuration for your site.

Equipment & Accessories

VoicePlus supplies all Satellite equipment and accessories — terminals, mounts, cabling, and any supporting hardware — sourced and configured for your specific deployment.

Enterprise-Grade Plans

We provision enterprise Satellite plans that deliver the priority access, uptime guarantees, and support levels your business requires — beyond what standard consumer plans offer.

Deployment & Ongoing Support

From physical installation through to network integration, monitoring, and issue resolution, VoicePlus provides the same standard of managed support for Satellite as we do for every connectivity solution in your fleet.

Learn more about Satellite Connectivity →

IoT Connectivity — Cisco Jasper SIM Solutions

VoicePlus delivers managed cellular IoT connectivity through the Cisco IoT Control Center platform — known across the industry as Cisco Jasper — as a designated Telstra Value Added Reseller. The platform supports enterprise IoT deployments from small pilots through to multi-thousand SIM estates, with rules-based connectivity, real-time visibility, business unit cost allocation, and integrated reporting through the VoicePlus Atrium portal.

How Organisations Use Jasper IoT

IoT connectivity is not about the device itself — it is the software platform that pulls together the device, the application, and the network into a single managed solution. Australian organisations across every sector are using Jasper IoT to connect and manage equipment in the field.

Learn more about VoicePlus Cisco Jasper IoT services

Utilities & Infrastructure

Monitor remote substations, capture automated meter readings, and maintain visibility over distributed infrastructure without sending technicians to site.

Fleet & Vehicles

Connect drivers to navigation, security, and entertainment services. Every major vehicle manufacturer globally uses Jasper to power their connected vehicle platforms.

Agriculture & Environment

Monitor soil moisture levels, weather stations, and water infrastructure to trigger automated irrigation and alerts — reducing waste and improving yield across remote properties.

Security & Surveillance

Transmit security camera footage and monitor remote sites or equipment with always-on connectivity that does not depend on fixed-line infrastructure.

Retail & Logistics

Track product deliveries, monitor cold chain temperatures, and manage connected point-of-sale and digital signage across distributed retail networks.

Shared Data Plans

Pool your IoT data allocation across multiple SIMs to reduce waste and optimise costs. Ideal for deployments with variable data usage across devices.

Shared Data + Standalone Voice/Messages

For IoT devices that require voice or SMS capability alongside data — such as alarm systems, emergency equipment, or interactive kiosks — our combined plans deliver data pooling with dedicated voice and messaging on each SIM.

Frequently Asked Questions

What connectivity options exist for sites without fixed broadband?

There are three main options depending on the site. Where mobile coverage exists, 4G/5G fixed wireless routers deliver business-grade internet without fixed-line infrastructure. Where there's no reliable mobile or fixed coverage — remote and regional sites — LEO satellite services such as Starlink Business provide high-speed, low-latency connectivity anywhere in Australia. For unmanned equipment and sensors, cellular IoT SIMs provide managed machine-to-machine connectivity. VoicePlus assesses each site and deploys the right mix of all three.

What is managed site and branch connectivity, and what solutions does VoicePlus offer?

Managed site and branch connectivity is the end-to-end management of network connectivity for your locations — assessment, supply, deployment, and ongoing support. VoicePlus offers three core solutions: 4G/5G and fixed wireless routers, enterprise satellite connectivity through Starlink Business, and IoT connectivity managed through Cisco IoT Control Center — each tailored to different site requirements and coverage needs.

How does VoicePlus assess whether my site is suitable for 4G/5G or fixed wireless connectivity?

Our team conducts a thorough site assessment to evaluate signal strength, coverage availability, and infrastructure requirements. Based on the findings, we recommend the most appropriate router and connectivity solution, then handle the full supply, configuration, and deployment process.

Can Starlink Business be deployed at remote or regional sites with no existing internet infrastructure?

VoicePlus manages IoT connectivity for critical and commercial applications, delivered through the Cisco IoT Control Center platform (formerly Cisco Jasper). Delivered use cases include voice and data connectivity for lift and building infrastructure — a critical service requiring reliable emergency communication — and agricultural equipment monitoring across distributed sites. Services cover the full lifecycle: SIM and site onboarding, monitoring, and offboarding as your deployment changes.

What types of IoT use cases does VoicePlus support?

How does VoicePlus manage IoT connectivity costs?

By applying expense management discipline to IoT fleets. IoT services are frequently left active — and billed — long after usage stops. VoicePlus configures automated rules through Cisco IoT Control Center that suspend services after a defined period of no usage and reactivate them automatically the moment they're needed, with no client intervention. For one client with more than 500 IoT services, this replaced a flat per-service monthly cost with a low-cost automated model that eliminated payment for idle services entirely.

How are connected devices monitored and maintained after deployment?

All deployed devices are remotely monitored for performance and connectivity health. VoicePlus handles firmware updates, device lifecycle management, and asset tracking through the Atrium platform, ensuring your endpoints remain secure, up to date, and performing optimally throughout their lifecycle.

What happens when a site closes or relocates?

VoicePlus manages the full site closure or relocation process. Connectivity services are disconnected so billing stops immediately, and network equipment — routers, access points, and satellite hardware — is retrieved and assessed. Equipment in good condition is redeployed to other sites or held for future deployments, and end-of-life hardware is responsibly recycled. Nothing is stranded on billing and no equipment value is written off unnecessarily, with every asset movement tracked through the Atrium platform.

Why choose VoicePlus to manage site and remote connectivity?

Because connectivity is managed with the same discipline as the rest of your fleet — across the full life of the site, not just the installation. Most connectivity providers supply hardware and a plan; VoicePlus manages the service end to end: site assessment, deployment, monitoring, support, cost governance, and site closure, all through the same Atrium platform and team that manage your mobile and endpoint estate. That means one partner and one portal across devices and connectivity, carrier and vendor independence so solutions match the site rather than a sales agreement, and expense-management discipline that stops you paying for idle services or stranded hardware. For remote sites, satellite deployments are delivered in partnership with Pivotel Satellite with support continuing after installation.

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