Managed Device Security & Application Management

Protect your organisation from data breaches and security risks with fully managed endpoint security and device management across your mobile and laptop fleet.

At a glance: VoicePlus provides fully managed device security and application management for Australian enterprises — primarily through Microsoft Intune, with Samsung Knox for Android-first environments. Our three service tiers (Secure, Advanced, Complex) cover mobile devices and laptops, spanning MDM, EMM, and UEM capabilities including zero-touch enrolment, security policy enforcement, Defender endpoint protection, automated patching, compliance reporting, and audit-ready governance packages. Everything is managed through our Atrium portal.

Every device your people carry is a productivity tool and a potential breach point. A single unmanaged phone with access to corporate email, SharePoint, and CRM data can expose your entire organisation. A laptop without enforced encryption or patching is a compliance gap waiting to be found. VoicePlus takes this off your plate entirely.

We deliver fully managed device security — primarily through Microsoft Intune — covering both mobile devices and laptops, with three service tiers designed to match your organisation's size, complexity, and risk profile. Whether you need foundational Mobile Device Management (MDM), the content and application controls of Enterprise Mobility Management (EMM), or full Unified Endpoint Management (UEM) across every endpoint, our Secure, Advanced, and Complex tiers have you covered.

We also deliver managed services across Samsung Knox, SOTI MobiControl, Jamf, and VMware Workspace ONE.

See Integrated Managed Mobility & Endpoint Solution

Why Outsource Device Security & Application Management to VoicePlus?

Intune specialists, not generalists

Our team manages Intune day in, day out — enrolment, compliance, Defender, Autopilot, and app deployment across enterprise fleets. Dedicated managed Intune expertise without recruiting for it.

Three tiers that fit your reality

Secure, Advanced, and Complex — choose the right level of managed endpoint security and scale up as your needs evolve, without changing providers.

Mobility and laptops under one roof

We manage your entire endpoint fleet through Intune — consistent security policies from iOS and Android through to Windows and macOS, all from one management console.

Your IT team gets their time back

From zero-touch provisioning and compliance remediation to third-party patching and offboarding wipes — every device management ticket we handle is one your team doesn't.

Security that's actively maintained

We monitor compliance, manage Defender, enforce encryption, triage alerts, and deliver compliance reporting. Your security posture is maintained daily, not assumed.

Complete visibility through Atrium

Real-time visibility across device inventory, support requests, compliance status, patch reporting, and billing — all through our Atrium managed mobility portal.

Managed Intune Services: Three Tiers for Mobility & Laptops

Organisations searching for a managed MDM, EMM, or UEM provider often find that those categories don't map neatly to what they actually need. A 200-device fleet with standard Windows builds has different requirements to a 5,000-endpoint environment running custom LOB applications with audit-ready compliance obligations.

VoicePlus's three managed Intune service tiers cut through the jargon. Each tier covers both mobile devices (iOS, Android) and laptops/desktops (Windows, macOS), and each one builds on the last.

Secure — The Essential Foundation

Managed device security done right, with solid fundamentals and reliable support.

Secure gives you the core of professional Intune management: Autopilot zero-touch provisioning, security policy enforcement, BitLocker/FileVault encryption, Defender endpoint protection, app deployment via Company Portal, compliance monitoring and remediation, and monthly compliance reporting. Support hours: 8am–6pm Mon–Fri. What's included that others charge extra for — Defender integration, Win32 app packaging, change management workflow, and up to 5 proactive remediation scripts as standard.

Covers mobility and laptops: iOS, Android, Windows, and macOS device enrolment, policy enforcement, remote wipe, and application management.
Right for: Organisations moving to Intune, replacing an unsustainable in-house setup, or establishing a professionally managed device security baseline across their fleet.

Advanced — Deeper Control, Proactive Management

Enhanced endpoint security, broader application management, and proactive monitoring for more complex environments.

Everything in Secure, plus advanced conditional access (location-based, risk-based, app-specific), MFA policy management, macOS app deployment, BYOD app protection policies, application version control and patch management, automated third-party patching for up to 10 apps, 15 custom remediation scripts, device diagnostics, startup performance monitoring, Defender firewall and USB device control, XDR Level 1 alert triage, Autopilot White Glove pre-provisioning, and expanded reporting including security baseline drift and combined Intune + Defender posture reports.

The shift from Secure to Advanced is the shift from reactive to proactive. Your environment is actively monitored, patched, and optimised — not just configured and supported when something breaks.

Covers mobility and laptops: Everything in Secure plus SSO profiles, Microsoft 365/Exchange connection support, BYOD app protection, and full offboarding including device wipe and Autopilot reset.
Right for: Organisations with BYOD policies, multiple operating systems, regulated data requirements, or fleets large enough that proactive monitoring and automated patching deliver meaningful time savings.

Complex — Enterprise-Grade, Fully Managed

Maximum automation, the deepest security controls, and audit-ready compliance for large, complex endpoint environments.

Everything in Advanced, plus extended support hours (8am–8pm Mon–Fri), unlimited custom remediation scripts with quarterly reviews, third-party patching for up to 25 apps with pilot/broad/production rollout stages, up to 10 custom PowerShell scripts per quarter, quarterly policy reviews, Defender XDR Level 1–2 investigation and response, Attack Surface Reduction rules, session controls, continuous access evaluation, Microsoft Tunnel Gateway, and the complete compliance and governance reporting suite.

What you only get at Complex: Audit-ready compliance packages aligned to ISO 27001, Essential Eight, and SOC 2. Executive security summaries for governance meetings. Quarterly security posture reviews with recommendations. Defender ZTA score dashboard and vulnerability reporting. For organisations where a security incident or failed audit has board-level consequences, Complex is the tier that lets you sleep at night.
Covers mobility and laptops: The full Intune + Defender capability set across all device types, with the deepest automation, security controls, and reporting.
Right for: Enterprises managing thousands of endpoints, running complex LOB applications, operating in heavily regulated industries, or preparing for security audits where demonstrating continuous compliance is non-negotiable.

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Samsung Knox Managed Services

For organisations running Samsung Android devices, VoicePlus provides managed Samsung Knox services — enrolment via Knox Mobile Enrolment (KME), security policy enforcement, app deployment via Knox Manage, work/personal separation via Knox Workspace, remote wipe, and OS update management.

Samsung Knox is particularly strong for field services, logistics, mining, and healthcare organisations deploying ruggedised Samsung devices. We manage Knox alongside Intune, so mixed fleets get consistent device security policies and a single managed service provider.

The Atrium Portal:

Your Single View Whichever tier or platform you're on, everything is managed through our Atrium managed mobility portal — 24/7 self-service access to device procurement, real-time inventory, order tracking, support requests, patch compliance dashboards, billing, and 24-hour device replacement. You always know where your fleet stands.

Frequently Asked Questions

What is managed device security and application management?

A managed service where a specialist provider like VoicePlus takes full operational responsibility for securing, configuring, and managing your organisation's mobile devices and laptops — including security policy enforcement, application deployment, OS updates, compliance monitoring, and support — primarily through platforms like Microsoft Intune and Samsung Knox.

What is the difference between MDM, EMM, and UEM?

MDM (Mobile Device Management) controls and secures mobile devices. EMM (Enterprise Mobility Management) extends MDM by adding management of mobile content, applications, and user identity. UEM (Unified Endpoint Management) goes further by bringing mobile devices, desktops, laptops, and IoT devices into a single management platform. VoicePlus's three managed Intune tiers — Secure, Advanced, and Complex — span these capabilities, so your organisation gets exactly the level of managed endpoint security it needs.

What's the difference between the Secure, Advanced, and Complex tiers?

Secure covers essential managed Intune services — enrolment, security policies, Defender, app deployment, and monthly compliance reporting. Advanced adds proactive monitoring, automated patching, BYOD app protection, advanced conditional access, and expanded security reporting. Complex adds enterprise-grade automation, unlimited custom remediation scripts with quarterly reviews, audit-ready compliance packages aligned to ISO 27001, Essential Eight, and SOC 2, executive governance reporting, and the deepest Defender and Intune capabilities.

Do I need in-house Microsoft Intune expertise to use this service?

No. VoicePlus's team specialises in Intune management on your behalf, so you don't need to recruit or maintain in-house expertise. Your IT team regains capacity by outsourcing day-to-day device management and security monitoring to VoicePlus.

What device management platforms does VoicePlus support?

VoicePlus primarily delivers managed endpoint security through Microsoft Intune and Samsung Knox. We also support SOTI MobiControl, Jamf, and Omnissa Workspace ONE for organisations running those platforms.

Do you manage both mobile devices and laptops?

Yes. All three tiers cover iOS, Android, Windows, and macOS through Microsoft Intune. You get consistent security policies across your entire fleet — mobile and laptop — managed by one provider.

Can I move between tiers as my needs change?

Yes. Because VoicePlus manages all three tiers, you can scale from Secure to Advanced to Complex as your fleet grows or your compliance requirements increase — without changing providers or re-implementing your environment.