Mobile Device Management – MDM

VoicePlus Complete, Cross-platform MDM

As your mobile needs evolve, VoicePlus MDM will grow with them. 

From secure mobile collaboration, to mobile content to a wide range of secure mobile apps, the Good Dynamics platform ensures you can deploy additional mobile capabilities as you need them without time-consuming and costly rip-and-replace migrations.

Airwatch and Intune logos

VoicePlus MDM products allow organisations to integrate their existing email setup to be easily integrated with the MDM environment.

Almost all MDM products support easy integration with Exchange Server (2003/2007/2010), Office365, Lotus Notes, BlackBerry Enterprise Server (BES) and others.

This provides flexibility of configuring Email-over-air.

 

It is a common occurrence for employees to copy attachments downloaded from corporate email to their personal devices and then misuse it.

MDM can easily restrict/disable clipboard usage in/out of Secure Container; forwarding attachments to external domains can be restricted, downloading/saving attachments on SD Card. This ensures corporate data is not left insecure.

Using secure browser can avoid many potential security risks.

Every VoicePlus MDM solution comes with built-in custom browser.

VoicePlus MDM Administrator can disable native browsers to force users to use Secure Browser, which is also inside the MDM container. URL filtering can be enforced to add additional productivity measure.

VoicePlus AirWatch Mobile Device Manager ensures mobile devices are configured correctly and allows IT administrators to track the location of managed devices. 

AW Console

 

Organisations can distribute, manage, and upgrade applications on an employee’s device using App Catalogue.

It allows applications to be pushed onto a user's device directly from the App Store or to push an enterprise developed private application through the App Catalogue.

This provides an option for the organisation to deploy devices in Kiosk Mode or Lock-Down Mode.

VoicePlus MDM software generally features a variety of security mechanisms for devices such as password protection, data encryption, GPS location, and remote wiping of corporate assets. 


Many mobile device configuration settings can be managed through Exchange ActiveSync for companies that have Microsoft Exchange Server in place.

A variety of MDM tools, such as AirWatch, MobileIron, and MaaS360, can also encrypt data on devices and appliances, as well as data in transit.

VoicePlus MDM always regards Corporate data like money in a bank account. It’s valuable and shares many of the same liabilities—data is transferred easily, can be stolen electronically, and is dangerous to store insecurely.

VoicePlus MDM products are built with Containerisation. The MDM Container is secured using latest crypto techniques which provides security to the corporate data like email, documents, enterprise application are encrypted and processed inside the container. This ensures that corporate data is separated from user’s personal data on the device. 

Additionally, encryption for entire device and/or SD Card can also be enforced depending on VoicePlus MDM product capability.

VoicePlus has experience and expertise with the AirWatch platform.

We have a dedicated team of AirWatch accredited specialist and provide a full-service including

  • Audit and Design
  • Configuration and Integration
  • Device Readiness
  • Managed Services
  • End User Support

We have designed, implemented, and now manage AirWatch solutions for

  • Office of Environment and Heritage
  • Specialty Fashion Group

 

Click here for VoicePlus AirWatch capabilities 

Very few Australian EMM service providers have any experience with the Microsoft Intune platform - yet many enterprise Australian companies are Microsoft-centric.

Intune is Microsoft's answer to mobile device management, mobile application management, and PC management capabilities from the cloud.

Intune provides all of typical EMM services, and offers them integrated with the Microsoft Azure cloud platform. For enterprise businesses there can be significant cost savings in adopting Intune if they already have Microsoft's Enterprise Mobility Suite.

VoicePlus has migrated half its own mobile fleet onto the Intune platform in order to gain practical hands-on experience with designing an Intune instance, implementing an Intune deployment, and proactively managing devices on the Intune platform.

Click here for VoicePlus Intune Capabilities

Over-the-air (OTA) distribution refers to the ability to send software and OS updates wirelessly to a remote device or multiple devices, as opposed to requiring a physical connection to sync.

Using OTA, an MDM solution can remotely enroll, provision, configure, manage, and even retire a device. It can also remotely lock and selectively or completely wipe a device, change settings, or perform remote troubleshooting. 


OTA is the same method used by major wireless carriers and mobile operating systems to deliver OS and app updates directly to an end user’s phone.

These capabilities can be applied through MDM to manage both company-owned and employee-owned devices.

Its likely that not every user in your organisation carries an iPhone.

With the prevalence of BYOD, your MDM solution will almost certainly need to support multiple mobile operating systems, including iOS, Android, Blackberry and Windows Phone.

Examples of MDM software that support multiple OSs include AirWatch, MobileIron, and MaaS360. Talking with a VoicePlus solutions architect can help determine the right solution for your organisation’s needs.

 

Mobile applications are crucial to the functionality of mobile devices, and users need access to them in order to be productive. However, with hundreds of thousands of applications available for the various mobile platforms, users may install applications that expose company resources to unnecessary risk. 


A solid MDM platform gives IT admins the ability to set up an internal application store, through which approved applications can be distributed and downloaded.

An internal application store ensures that users have the correct versions of approved applications and that any subsequent updates are applied as well. An enterprise application store may be run on internal systems or hosted by a service provider—either way, it can simplify the process of getting the right application for each device.

While it might seem easier to prohibit all devices except a favored few and to enforce that policy with network scanners and firewalls, this will lead to dissatisfied users who might feel justified in attempting to circumvent policies. In addition, contractors and guests will want to be able to access the Internet while in your buildings. 


Consider providing limited access for non-approved devices - at least Internet access - and help users bring their devices into compliance. Wireless access points such as the Cisco WAP4410N , CISCO Meraki, Openmesh, etc offer settings that can segregate devices, allowing specific authorised devices to access corporate resources while keeping all others on a guest network that allows Internet access only. 


Additional systems can provide more layers of control. Network access control systems, such as the Cisco Secure Access Control (SAC) Server coupled with Cisco’s Identity Services Engine (ISE), ensure that devices have the proper software installed before they can connect to the network. They can also verify that malware protection is up-to-date and that the device is password protected.

Proper network controls improve visibility of all devices and associated user activities on an organisation’s physical and virtual networks and work in tandem with an VoicePlus MDM solution to provide a full enterprise mobility strategy.

VoicePlus MDM Implementation solutions include a server component, which sends out the management commands to the mobile devices, and a client component, which runs on the handset and receives and implements the management commands. 

In some cases, a single vendor may provide both the client and the server, in others client and server will come from different sources. 

As the bring your own device (BYOD) approach becomes increasingly popular across mobile service providers, VoicePlus MDM Services lets corporations provide employees with access to the internal networks using a device of their choice, whilst these devices are managed remotely with minimal disruption to employees' schedules. 

VoicePlus MDM can reduce support costs and business risks. 

The intent of MDM is to optimise the functionality and security of a mobile communications network while minimising cost and downtime.