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Business Phone Systems
iPECS solutions enable the integration of essential business applications which help employees stay in touch and productive from anywhere at anytime.
Monitoring & Recording
"If you can not measure it, you can not manage it"
Reporting
CyTrack CyReport™ is a Telephony Call Data Logging and Reporting system providing a range of Telephone Call Accounting, Reporting, Billing and Call Analysis features. Key features of CyReport include over 100 reports, Directory Management and powerful costs Tariff Configuration. CyReport™ can be purchased stand-alone as a powerful low cost telephone information management and accounting system
Recording
CyTrack® CyRecord™ is a powerful and flexible Voice Recording Solution with optional integration to applications such as Outlook, Customer Relationship Management System (CRM) or Access Database and many other Windows Based Applications. Features include Record on Demand, Random or Full Time recording or Record by agent.
Desktop Integration
CyDesk™ links your most important tools - The PC, telephone and Internet to create advanced service management and business efficiency.
To find out more call 1800 885 782 or 'Request A Quote' by hitting the button at the top of the page.