Messaging & Managing Calls

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"I am extraordinarily patient, provided I get my own way in the end."  - Margaret Thatcher (1925- )

 

There are few things which damage business relationships more quickly than waiting in frustration for a much-needed response.

Technology allows businesses to be more responsive to customer needs by managing calls using products such as:

  • Mobile Extension
  • Voice2Text
  • Memo Answering Service
  • SMS
  • MMS

There is simply no excuse for being out of touch with today's customers.

Current Models

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VoiceMail - MessageBank

MessageBank is Telstra's voicemail answering service for your mobile phone allowing you to receive missed calls when your phone is unattended, busy, out of range or has a flat battery.

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Voice2Text

Telstra's Voice2Text service converts voice messages received in your MessageBank and sends them as a text message via SMS to your mobile phone.

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Memo Answering Service

Memo Answering Service is a cost-effective personalised call answering service. Calls to your Telstra mobile or fixed phones are answered by a real person using your personlised greeting. Messages are then forwarded as SMS to an allocated number.

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MMS Picture Messaging

MMS lets you send Picture and Video Messages to any MMS capable mobile phone in Australia, to any email address worldwide, and to selected international mobile destinations.

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