Cost Visibility

Can everyone see what their mobility costs are and where they are coming from?

Is there accurate budgeting, accountability and consequences for overspend?  

Cost visibility is only possible where there is accurate and reliable asset management.

Atrium assigns every device and service to a specific individual and cost centre, making it possible to make the costs of ownership visible across the organisation. 

Visibility of costs

  • provides data to inform savings strategies
  • allows for easy cost comparison and spend trend analysis 
  • encourages individual accountability and personal responsibility for behaviour
  • supports telco contract negotiations and dispute resolution


Telstra Bill View is a feature on the Atrium portal which displays the costs incurred by each individual employee.

It gives transparency of all devices, contracted services and licences, assigned to an individual end user. 

A total cost of ownership broken down by service number, service type and total expenditure is visible.

Telstra bills for the previous three months are displayed on the portal with monthly spend plotted on an easy-to-compare line graph. 

Under the Billing tab, the monthly Telstra bill is provided in full detail with breakdowns showing individual call type, number and duration.

Managers are able to view detailed bills for each of their team members, making it easy to group, compare and analyse employee usage, and compare actual spend to budget.

This bill transparency promotes employee awareness and responsibility for mobile  activity and costs.

Non-compliance with corporate policy and unauthorised expenditure is clearly identified, as are excess usage charges. Atrium has an optimisation workflow to address these instances of non-compliance and unauthorised costs.

Atrium Screenshot Billing

TEMS

Effective Telecoms Expense Management [TEMS] requires the execution of three steps

  1. benchmarking and analysis of existing costs
  2. identification of cost savings opportunities
  3. implementation of targeted savings strategies  

Atrium TEMs is an automated software process which captures complex volumes of billing data, analysing it to catch errors and anomalies.

Core outcomes of Atrium TEMs:

  • reconcile, monitor and assign costs and credits 
  • reassure all services are billing as per negotiated rate plans
  • flag anomalies of over- or under-spending 
  • highlight unauthorised expenditure 
  • monitor and compare by cost centre or service 
  • identify plan optimization opportunities 
  • produce consolidated or trend findings
  • distribute reports for approval or revision

The phenomenal growth of mobility software has meant an equal proliferation of software licensing. 

Failure to manage licensing can result in 

  • purchased licences not being utilised
  • not having purchased enough licences for the number of users

The latter scenario can result in punitive fines being leveraged by software owners such as Microsoft.

Atrium manages the assignation of licenses to individual users, in the same way as mobile devices and services are assigned.

 

 

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Reporting on its own will not help in the quest to cut mobility costs. 

What you don't need is a swathe of beautifully prepared, colourful reports about the make-up of the fleet or your mobility spend each month.

What you do need is business intelligence analysis which has taken those raw data reports and highlighted cost saving opportunities.

The mobile fleet audit, optimisation programs, and monthly telco bill reporting will all provide raw data. 

Business intelligence analysis will take that raw data and evaluate it to establish measureable cost saving opportunities.

BI can deliver strategic billing analysis to:

  • highlight savings opportunities
  • reduce telecom expenditure
  • refine employee usage policies and procedures

The next vital step to this process is to take the BI analysis and act.

This is actually where many businesses fall over.  They know what needs to be done but just can’t seem to get there.

 Optimisation outcomes are the key Return On Investment indicator for mobility cost cutting.

 

 

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Cost Optimisation

The key ROI for a managed mobility service is telecom expense management and optimisation outcomes. 

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Cost Visibility

Transparency and visibility of costs drives accuracy and accountability.

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Managed Mobility

Free IT resources from mobility management tasks to focus on the core business.

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