Can everyone see what their mobility costs are and where they are coming from?
Is there accurate budgeting, accountability and consequences for overspend?
Cost visibility is only possible where there is accurate and reliable asset management.
Atrium assigns every device and service to a specific individual and cost centre, making it possible to make the costs of ownership visible across the organisation.
Visibility of costs
Telstra Bill View is a feature on the Atrium portal which displays the costs incurred by each individual employee.
It gives transparency of all devices, contracted services and licences, assigned to an individual end user.
A total cost of ownership broken down by service number, service type and total expenditure is visible.
Telstra bills for the previous three months are displayed on the portal with monthly spend plotted on an easy-to-compare line graph.
Under the Billing tab, the monthly Telstra bill is provided in full detail with breakdowns showing individual call type, number and duration.
Managers are able to view detailed bills for each of their team members, making it easy to group, compare and analyse employee usage, and compare actual spend to budget.
This bill transparency promotes employee awareness and responsibility for mobile activity and costs.
Non-compliance with corporate policy and unauthorised expenditure is clearly identified, as are excess usage charges. Atrium has an optimisation workflow to address these instances of non-compliance and unauthorised costs.
Effective Telecoms Expense Management [TEMS] requires the execution of three steps
Atrium TEMs is an automated software process which captures complex volumes of billing data, analysing it to catch errors and anomalies.
Core outcomes of Atrium TEMs:
The phenomenal growth of mobility software has meant an equal proliferation of software licensing.
Failure to manage licensing can result in
The latter scenario can result in punitive fines being leveraged by software owners such as Microsoft.
Atrium manages the assignation of licenses to individual users, in the same way as mobile devices and services are assigned.
Reporting on its own will not help in the quest to cut mobility costs.
What you don't need is a swathe of beautifully prepared, colourful reports about the make-up of the fleet or your mobility spend each month.
What you do need is business intelligence analysis which has taken those raw data reports and highlighted cost saving opportunities.
The mobile fleet audit, optimisation programs, and monthly telco bill reporting will all provide raw data.
Business intelligence analysis will take that raw data and evaluate it to establish measureable cost saving opportunities.
BI can deliver strategic billing analysis to:
The next vital step to this process is to take the BI analysis and act.
This is actually where many businesses fall over. They know what needs to be done but just can’t seem to get there.
Optimisation outcomes are the key Return On Investment indicator for mobility cost cutting.
VoicePlus has developed the Atrium Managed Mobility solution in partnership with Coca-Cola Amatil. The collaboration led to VoicePlus being named CCA Supplier of the Year for IT&T.
VoicePlus has project managed one of the largest Netcomm retail deployments in Australia, rolling out a WAN wireless store environment to 900+ Specialty Fashion Group stores in the first months of 2016.